Also do your research. It's not that you can't hire a stranger but do some research on the qualifications of that person. You can call references. Does that person have a website? Does he have a document with a list of skills? Do your research!
There have been many times where I have gotten a fresh client and they were constantly looking over my shoulder to see what I was doing. I didn't mind it at all. I was happy to show them what I was doing and explain to them what I was doing as I was going along. I was earning their trust. They learned that I had to dig for information before I can fix the issue. I also explained to them that based on the information I found, I would have to do a project plan so I can be as efficient as possible and get them where they need to be. A good I.T. guy will present the client the next steps so the client can be comfortable and that person will be the most efficient and not kill the client with a huge bill.
Up Next.... How to dig out of a hole.
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